DISPATCHER AND DRIVER RELATIONSHIP
Dispatcher and driver relationship is challenging yet rewarding career path when accomplished. The relationship between the two can be maintained in a healthy way through constant coaching and communication.
Dispatchers must be trained to manage any situation a driver might face over the road. They must be competent enough to walk the driver through sticky situations according to company policy. Not add to the stress of an already intense situation.
A dispatcher is the trucker’s first line of communication when encountering difficult situations. They are the first phone call when a trucker realizes…
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ADDITIONAL RESOURCES:
5 Intangible Must-Haves that Truckers Crave in the Job Market
Why You Should Be Focused on Your Employee’s Cultural Relationships Now More Than Ever
Why your Safety Culture will Die without Buy-In. And how to get it.
28 Things Every Employer Should Do While Employees Are Heading Back To Work
Truck Drivers Challenged by Demonstrations All Over the Country