DISPATCHER & DRIVER RELATIONSHIP
Dispatching truck drivers is a challenging yet rewarding career path. The relationship between the two can be maintained in a healthy way through constant coaching and communication.
Dispatchers must be trained to manage any situation a driver might face over the road. They must be competent enough to walk the driver through sticky situations according to company policy. Not add to the stress of an already intense situation.
A dispatcher is the trucker’s first line of communication when encountering difficult situations. They are the first phone call when a trucker realizes…